Insurance
Investigation into Southern Response too early to call - Woods
The former Minister for Southern Response Megan Woods says while it's too early to call for a criminal investigation into the state insurer, the issue of the double detailed repair analysis (DRA) and… Video, Audio
Quake-hit homeowners baffled as Southern Response bosses silent
Another day, another Southern Response no-show. And Christchurch homeowners are asking where the company's chief executive Anthony Honeybone and its board chairman Alister James are, and why neither… Video, Audio
Southern Response 'misleading, deceptive' - court ruling
"Misleading & deceptive" - that's how the High Court has described the behaviour of Southern Response - the state owned quake insurer.
And it could cost taxpayers hundreds of millions of dollars. In… Audio
Insurers warn buyers over crash-avoiding cars
Car makers are accelerating the rollout of technology designed to avoid crashes. But while it's making car journeys safer, insurance companies are warning those eyeing discounts for buying… Video, Audio
David Chaston: Banking Expert
Banks have been a hot topic of late with a lot of criticism leveled at the Australian operators which dominate the New Zealand sector. Audio
Christchurch couple loses on-sold case against insurer IAG
A Christchurch couple who challenged the previous home owner's insurance company IAG to pay up and fix the house they bought have lost their case in the Supreme Court - a ruling which could create a… Audio
Confidence new tribunal will aid aggrieved quake claimants
A Christchurch insurance advocate says he is optimistic the new Canterbury Earthquake Insurance Tribunal will finally resolve the long-standing issues.
Canterbury quake insurance tribunal launched
The government has officially launched its Canterbury Earthquake Insurance Tribunal to help homeowners resolve long-standing insurance battles.
Insurance hikes for Wellington
Premium hikes are on the way for Wellington residents - and many of them will struggle to afford their homes or apartments anymore. Audio
Most people have no savings or insurance for short-term loss
Most people are gambling against personal loss, with inadequate savings and no insurance, according to study. Audio
IAG: taking greater account of risk
In March IAG, which corners almost half of the capital's insurance market, pulled back from writing new insurance policies in Wellington. Audio
Is the property insurance market broken?
Kathryn discusses the future of the insurance market with specialist insurance lawyer Chris Boys and Tower Insurance Chief Executive Richard Harding.
Tower was one of the first insurers to shift to… Audio
Police won't be charging Thompson and Clark
Police have found Thompson and Clark did nothing illegal when it sent an unlicensed investigator to record a meeting between Southern Response claimants in 2014. The firm had been hired by the… Audio
Chch homeowner calls for Royal Commission into insurance sector
Christchurch homeowner Bob Burnett says lengthy delays in resolving his earthquake insurance claim is destroying his finances and affecting his kids' health. He's calling for a Royal Commission into… Video, Audio
Climate change utterly transforming insurance game
There's an inherent tension between economic progress and preserving the environment, and two stories from today aptly demonstrated that tension. Plus, the insurance industry is having to adapt to… Audio
‘No secret’ about Wellington insurance risk – Insurance Council
The decision by IAG to limit its home and contents policies in Wellington isn't a surprise to Insurance Council CEO Tim Grafton, who says it's a natural response to the large earthquake risks in the… Audio
IAG limits new Wellington customers
Wellington' biggest insurance provider says it is rejecting more applications than it accepts in the capital - but insists it does not have a blanket policy to say no to new home and contents… Video, Audio
IAG cautious about insuring Wellington residents
IAG, the parent company of insurance brands AMI and State, will no longer take on any new customers in the Wellington area. Chief executive of the Insurance Broker's Association Gary Young says since… Audio
Fed-up insurers tighten coverage to Nepal
Insurance scams have been running in Nepal for years, but now a group of underwriters is threatening a boycott if Nepal's government doesn't crack down. Southern Cross insurance boss Chris White talks… Audio
Evasive and bullying: Life insurance customers describe tactics
Life insurance customers have described feeling threatened, ignored and kept in the dark by their insurance companies - and have welcomed a report which exposes companies' tactics. Audio